Founded in 1978 and proudly based in Houston, Texas, Omni delivers AI-powered live captioning that makes spoken content engaging, accessible and easy to follow in real time.
Our AI live captioning services are used across a wide range of settings, including conferences, webinars, training sessions, corporate meetings, public events, and live broadcasts.
Whether delivered onsite or remotely, captions are generated in real time using advanced speech recognition technology, accurately reflecting spoken content as it happens to support accessibility and audience engagement.
Our live captions are delivered as a fully managed service, combining automation with technical oversight and dedicated coordination to ensure every session runs smoothly.
Where AI Live Captions Are Used
AI live captioning supports accessibility and engagement across a wide range of live settings, including:
- Conferences, seminars, and industry events
- Webinars and virtual presentations
- Corporate meetings and town halls
- Training sessions and workshops
- Public meetings and community events
- Live broadcasts and streamed content
- Educational lectures and panel discussions
- Hybrid events with both in-person and remote audiences
Remote AI Live Captioning
Omni also delivers AI live captioning remotely, allowing captions to be streamed securely to virtual platforms, displays, or personal devices.
Remote delivery enables broad coverage across Texas, the United States, and globally, making it an ideal solution for virtual audiences.
When Human Live Captioners May Be the Better Choice
While AI live captions offer scalability and efficiency, there are situations where human live captioning remains the better fit.
For example, events with highly technical language, multiple speakers talking over one another or critical accuracy requirements—such as legal proceedings or high-stakes broadcasts—would benefit from the contextual understanding that experienced human captioners provide.
Alternatively, you could also assess it from a brand association perspective. For example, if your priorities are accuracy and encouraging trust, then human live captions are optimal.
At Omni, our goal is to recommend the solution that best fits your needs, and not to push one solution over another.
We offer both AI and human captions, and we’re happy to provide honest guidance based on your event, audience, and requirements. If you’re unsure which option is right, our team offers a free consultation.
A Fully Managed AI Live Captioning Process
Omni delivers AI live captioning as a turnkey, end-to-end solution designed for organizations that need fast, scalable captions.
Event Review & Captioning Consultation
We begin by reviewing your event format, platform, location, timelines, audience size, and accessibility requirements. Your dedicated project manager works with you to define scope and recommend the most effective setup for your needs.
At this stage, our team will advise on whether AI, human, or a mix of both is right for you.
Pre-Event Preparation
Our team configures the environment to match your event. Where available, we incorporate reference materials such as agendas, speaker lists, and terminology to improve consistency.
Technology & Integration
Omni manages the technical setup required to deliver AI captions to your chosen platforms, displays, or devices, whether it’s Zoom, Teams, YouTube, or a custom event platform. This could be via a URL, and clients can embed the captions however they wish.
For remote delivery, captions can be streamed securely to virtual audiences across the U.S. and globally, supporting fully virtual and hybrid events without added complexity.
Real-Time Captioning & Quality Oversight
Captions are generated instantly using advanced speech recognition technology as the event unfolds. We monitor performance in real time to ensure captions remain clear across different speaking styles and environments.
Translation options can be made available to support multilingual audiences.
Post-Event Support & Ongoing Partnership
Following the event, we can provide caption transcripts where needed and support future sessions through a consistent, scalable workflow.
FAQs
AI live captioning uses advanced speech recognition technology to convert spoken audio into real-time text. Captions are then generated instantly, making live content more accessible and easier to follow for all audiences.
AI live captioning works as the AI detects the microphone and, as a result, ‘hears’ the event. The engine detects the speech and converts it to text, and so the captions are processed and delivered.
AI live captions are ideal for events where speed and cost-efficiency are important. We would recommend them for webinars, meetings, training sessions, and live events where real-time captions are needed.
It is not best suited to handle technical or specialized content. Highly technical or specialized content may benefit more from human live captioning. We can advise you on the best approach.
Accuracy typically ranges from 70% to 85%, depending on factors such as audio quality, speaker accents, background noise, speaking pace, and whether reference materials or glossaries have been provided.
Yes, we can provide real-time AI captions in multiple languages, helping you to reach global audiences.
We can also translate transcripts, promotional materials, event landing pages, and more.
Captions can be streamed to a variety of outputs, including video platforms, presentation screens, mobile devices, and accessibility overlays, depending on your setup and audience needs.
Yes, Omni can provide transcripts generated from the live captions for post-event use.
At Omni, we provide a fully managed service where our team oversees every step, from setup to delivery. We offer lots of different languages to connect global audiences, and our captions seamlessly integrate with your chosen tech platforms.
With basic AI tools, you get the output, but you don’t get the service to go with it. By working with Omni, you get a fully managed service.
We handle the setup, integration, quality assurance, and provide multilingual translation options, so you don’t have to worry about errors or technological challenges mid-event.
We also provide dedicated account and project management—no bots or support ticket waits.
Simply contact Omni to discuss your event. Our team will assess your requirements, recommend the right solution, and provide a clear path forward, including a free consultation to help you choose between AI and human captioning.
National Bank of Arizona
“All aspects of service were great. Thank you.”