Trusted Since 1978

Trusted Language Support for Audio and Video Content

Professional Transcription Services for Accurate Text

Since 1978, Omni has helped organizations capture and share information through transcription services tailored to compliance and multilingual requirements. We convert audio and video into text that is easy to review, search, distribute and repurpose across your whole organization.

We can provide verbatim or edited transcripts, and support additional quality measures including proofreading, linguistic review, speaker identification, and timecoding to help create a final document that meets your specific requirements.

As a full-service transcription company, transcripts can also be professionally formatted by our in-house production studio, prepared for publication through desktop publishing (DTP), and translated into multiple languages as part of a coordinated language services workflow.

Security is an important part of every project, so we work through secure workflows and controlled file-handling processes designed to protect your sensitive information. Our approach emphasizes data security and responsible handling of client content, helping organizations meet internal governance requirements and regulatory obligations, including GDPR-related considerations.

We support a wide range of content types, such as board meetings, legal proceedings, witness statements, lectures, research projects, phonetic and IPA studies, training sessions, YouTube videos, podcasts, focus groups, clinical trial recordings, and technical discussions.

Team working around a table.
Woman in Plaid Blazer Communicating While Looking at Files

Our Transcription Process

Of course, every project is different, but here’s an example of how our typical transcription workflow may look.

  1. We begin by reviewing your files and confirming factors such as turnaround time and transcript style. Your assigned contact will ensure your workflow matches your objectives from the outset.

  2. Your files are received through secure channels. We identify any technical considerations and prepare the content for transcription.
  3. Our team converts the source audio or video into text, following the agreed-upon requirements. Depending on the project, transcripts may be verbatim or edited for clear readability.
  4. Transcripts can be proofread, reviewed, timecoded, and prepared with speaker identification where required.
  5. We can also support translation, formatting and desktop publishing, as well as subtitling and voice-over services.
  6. Completed transcripts are delivered in the format that you request, which may include standard text files, formatted documents, or subtitle files.

Need a faster turnaround? Urgent workflows can often be accommodated, and project specifications can be adjusted to balance speed.

Transcription Tailored Around Your Requirements

Omni provides tailored, turnkey solutions designed around your content and delivery requirements.

Flexible Transcription Methods

We offer a range of transcription styles to suit different use cases, including verbatim transcription, intelligent verbatim, and edited transcripts.

We can also support specialist requirements such as YouTube transcripts, copy typing projects, phonetic and IPA transcription, accessible formats, and braille-related workflows where required.

Secure File Handling

From initial file receipt to final delivery, projects are managed through our secure workflows and controlled file-handling procedures. Your dedicated project manager helps maintain oversight throughout the process, while our approach to data security supports organizations handling confidential content.

For organizations considering automated solutions, it is important to recognize that publicly available AI transcription tools may not always meet requirements for sensitive content.

Quality Control

Your transcription accuracy is supported through structured quality control processes that can include proofreading, formatting and final quality assurance checks.

Where projects require specialist knowledge, such as a complex legal matter, we match your work with a language professional who has experience to the subject matter and content type involved.

Comprehensive Range of Transcription Services

Clean Verbatim

Clean verbatim transcripts remove false starts, filler words, repeated phrases, and minor speech habits to create a more readable document.

True Verbatim

True verbatim transcription captures speech exactly as spoken. This option is commonly used for situations where a accurate record is required.

Publication-Ready

When transcripts are intended for external audiences, we can provide publication-ready versions that have been reviewed for readability.

Alternative Formats

We can support alternative transcript formats, including large print, braille-related workflows, and other accessibility-focused deliverables. 

Copy Typing

We can accommodate copy typing services for handwritten notes, printed records, historical materials, and other hard-copy content.

Subtitles & Captions >

We can create subtitles and captions for training videos, webinars, interviews, social media content, YouTube videos, and multilingual productions.

Speak with our team to discuss your requirements, timelines, file formats, and compliance needs.

Our Case Studies

Built on Long-Term Partnerships

Founded in Houston in 1978, Omni has spent decades helping organizations transform spoken content into transcripts. Over the years, we have supported projects ranging from routine meeting transcription to complex multilingual and specialist assignments.

80% of our clients remain with us for more than a decade, reflecting the trust they place in our team and our ability to deliver consistently over time.

Every client is assigned dedicated project support from people who take the time to learn your requirements, preferences, terminology, and quality expectations.

Whether you require a standard transcript or publication-ready content, we coordinate every stage of the workflow to provide a fully managed transcription service.

David Gomez, Omni staff photo

FAQs

How is transcription priced?

Our transcription project pricing is typically based on the source audio or video, along with the requirements of the project. We price transcription as either per word, or per minute of footage.

Talk to us to get a free quote, as we provide tailored solutions for each project.

What can affect the price?

Several factors may affect pricing, including technical terminology, delivery deadlines, transcript style, required quality assurance steps, translation needs, and whether subtitles or multilingual deliverables are required.

Do you offer volume discount?

Yes, we can discuss pricing arrangements for larger projects.

Can you provide rush services?

Yes, we can usually accommodate urgent transcription requests and accelerated workflows.

Of course, the available turnaround will depend on projects requirements, but please reach out to us to scope out your project and find out more.

Can you add time stamps to my transcript?

Yes, timecoded transcripts can be provided when required.

Can you identify different speakers?

Yes, speaker identification can be included as part of your transcription process.

What transcription methods can you provide?

We can provide a variety of transcript styles, including:

  • True verbatim
  • Clean verbatim
  • Edited transcripts
  • Publication-ready transcripts

In addition to specialist formats tailored to the project’s purpose and audience.

Can you review AI-generated transcripts?

Yes, we can review, correct and translate your AI-generated transcripts.

Can you proofread transcripts?

We can provide proofreading for transcripts produced internally, by third parties, or through automated systems.

Do you supply translation services?

Yes, we can translate transcripts into a wide range of languages as part of a coordinated multilingual workflow.

Can you turn transcripts into subtitles and captions?

Yes, we can create subtitles and captions from audio, video, or completed transcripts.

Multilingual subtitle workflows can also be supported.

Do you offer copy typing services?

Yes, we can convert handwritten notes and other hard-copy content into editable digital text.

Can you provide alternative formats?

We can support alternative formats, including large print, braille-related workflows, Easy Read, and other accessibility-focused requirements.

Please contact us to discuss your specific needs.

Can you sign an NDA?

Yes, if your organization requires additional confidentiality arrangements, please discuss this with our team before work begins.

NDAs can be signed by both our linguists and your project team.

Are your transcription services secure?

As part of our service delivery, we use secure workflows, controlled file-handling procedures, and dedicated project management to support the responsible handling of sensitive information.

Can you handle technical content?

Where specialist knowledge is required, projects will be matched with appropriately with experienced language professionals.

Which file formats do you handle?

We can work with a wide range of formats, including but not limited to:

  • MP3
  • WAV
  • AAC
  • AIFF
  • MP4
  • MOV
  • AVI
  • webM
  • Microsoft Word
  • PDF
  • Rich Text Format
  • TXT
  • SRT
  • VTT
  • SBV

If you are unsure whether your files are suitable, send us the details and our team will advise on the most appropriate workflow.

What is verbatim transcription?

Verbatim transcription captures spoken content exactly as recorded. Depending on the required style, this may include repetitions, pauses and filler words.

What is an edited transcript?

An edited transcript improves readability by removing unnecessary speech.

I have more questions. Can you help?

Our team is happy to discuss any other questions you may have before getting started.