“The Omni team is always great to work with. Translations are typically spot-on for our needs, even for obscure or technical terms.”
Trusted Healthcare Translation and Interpreting Services
Supporting Patient Communication, Public Health, and Clinical Programs Across Languages
Founded in 1978, Omni is a professional medical translation company providing fully managed medical translation and interpreting services.
For nearly five decades, we have helped organizations worldwide, from hospitals to community outreach programs, communicate clearly with multilingual audiences through secure workflows and dedicated project management.
Our experience spans a broad range of projects, including patient-facing materials, informed consent, public health campaigns, linguistic validation, medical interpreting assignments, and ongoing language access programs.
Every project is supported by subject-matter specialist linguists who are carefully vetted, onboarded and monitored, with us matching linguists to the requirements of each individual assignment.
As healthcare information often involves sensitive personal data, we operate secure workflows designed to facilitate confidentiality requirements, such as HIPAA and GDPR considerations, secure file handling, and non-disclosure agreements where required.
Projects We Support
Our team regularly provides language services for a wide range of projects, including:
Patient-facing communications, including websites and portals
Public health campaigns
Instructions for Use (IFUs)
Medical devices
Patient Information Leaflets (PILs)
Drug packaging, labels, and information
Interpreting, including telephone interpreting provision
Clinical research and trial support
Medical transcription
Linguistic validation
Medicaid materials
Medicare materials
Health plan documentation and enrollment materials
Multimedia healthcare content, such as subtitles, captions and voiceovers
Support highly specialized healthcare and medical content, including medical device documentation, Instructions for Use (IFUs), regulatory submissions, quality management documentation, and other technical healthcare content.
Professional medical document translation for patient-facing communications, health plan materials, employee handbooks, public health resources, and multilingual healthcare communications.
Facilitate multilingual communication during patient consultations, community outreach events, healthcare training sessions, and other projects through on-site medical interpreting services.
Provide rapid access to interpreters through over-the-phone interpreting services, including support for dedicated healthcare programs and 24/7 telephone interpreting solutions.
Medical Transcription
Convert audio and video content into accurate written records, including interviews, discussions, training materials, and research content. Transcripts can be translated and prepared for multilingual distribution.
Our in-house production team can format and localize multilingual healthcare materials, including public health posters, patient brochures, enrollment packs, health education, and awareness campaign assets.
Support multilingual communication across pharmaceutical, biotechnology, and life sciences, covering research materials, regulatory documentation, and more.
Clinical Trials
Translate patient information sheets, informed consent forms, recruitment materials, study protocols, and other trial-related content to support international research programs.
Medical Devices
Translate technical documentation for medical devices, including Instructions for Use (IFUs), user manuals, product labeling, software interfaces, and supporting regulatory documentation.
Speak with our team to discuss your requirements, timelines, file formats, and compliance needs.
Healthcare organizations often must provide meaningful language access for patients with limited English proficiency (LEP). Depending on your organization, requirements may be driven by the Affordable Care Act (Section 1557), the Civil Rights Act, Medicare, Medicaid, and accreditation standards.
Common Language Access Requirements
Qualified interpreting assistance for LEP patients and family
ASL interpreting and alternative accessible formats, such as braille
Translated essential documents
Translated notices, usually in the top 15 languages in your state
Language access procedures and documented plan
Secure handling of sensitive information
How Omni Can Help
Founded in 1978, we are one of the most established language service providers in the United States. Our experienced team can set up on-site interpreting, telephone interpreting, document translation, desktop publishing, transcription, ASL, alternative formats, and ongoing language access support through a single partner.
We carefully select linguists based on subject matter, language pair, and project requirements.
For healthcare projects, we work with translators, reviewers and interpreters who have relevant medical or regulatory experience. Our linguist network is vetted, managed and monitored for suitability by our in-house vendor management department.
We can share with you our linguist selection processes in more detail, if requested.
Yes, we can help you establish telephone interpreting solutions, including ongoing language access arrangements and multilingual support lines with access to qualified interpreters.
We encourage collaboration at the start of a project, so will invite you to collaboration with us on briefings, terminology lists, style guides, cultural considerations, and reference materials.
Yes, we can create and manage healthcare-specific glossaries and terminology databases to help promote consistency across recurring projects and multiple languages.
We are happy to discuss your specific compliance obligations and language access needs during project scoping, and from there, we can help you fulfil those requirements through our turnkey language solutions.
Yes, our in-house production team can manage multilingual desktop publishing for posters, brochures, patient leaflets, enrollment materials, presentations, signage, packaging, and other healthcare materials.
Yes. But note that MTPE is only a suitable option for certain healthcare content types. However, we assess each project individually and recommend workflows based on the intended use.
Yes, we can provide linguistic quality assurance (LQA) and quality assessment for content translated by third parties, including AI-generated translations.
If you are unsure about the best approach or have further questions, our team is happy to arrange a consultation and help scope the most appropriate solution for your project.
